DAMAGED/FAULTY OR INCORRECT GOODS 

 

Should any of your wine be damaged in delivery, we shall be happy to offer you a replacement or full refund.  Please notify us of the damage by telephone, private message or email within three working days of delivery.

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If a wine is found to be faulty or corked, we shall be happy to offer you a replacement or full refund.  Please notify us of the damage by telephone, private message or email within three working days of delivery.

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If incorrect goods are delivered, we shall be happy to offer you a replacement or full refund.  Please notify us of the damage by telephone, private message or email within three working days of delivery.
 
In all cases, if you wish a replacement, we shall endeavour to arrange for the replacement to be delivered to you within five working days of your notification of the damaged, faulty or incorrect goods being delivered to you